FAQS
FIND OUT MORE…
Here are the answers to our most commonly asked questions. And if you can’t find what you’re after among this lot, we’d be very interested to hear what’s on your mind. Share it with us.
BOOKINGS
Can’t find another date? No worries – feel free to pass your booking on to a friend. Just share your confirmation email or have them check in at reception under your name. (Heads up: No reductions in party size, and any changes or cancellations within 72 hours (including no-shows) are sadly non-refundable.)
Our games are charged per person, except for bookings of 2 or 3 people who will be charged a shuffle table or lane hire fee instead.
TABLE SHUFFLEBOARD
Of course – shuffleboard is a one-handed game! We want to ensure everyone gets a chance to enjoy our delicious pizzas, platters and cocktails, so you’ll find casual tables around your shuffle area to indulge whilst you get competitive. Alternatively, if you’d prefer to eat in our bar area before or after your game you can book a table here.
DECK SHUFFLEBOARD
Up to 8 players can play on a Shuffle Lane for a 55-minute slot. Larger groups will automatically get additional lanes and we’ll always make sure you are together for the best experience!
Our session times are designed to give you the best experience for your group size so there’s no need to book more than one slot. This also means everyone has a fair chance of experiencing the game. As always, if there’s availability on the day and you’d like to extend your booking, then your Shuffle host will happily make that happen.
It depends on the number of players, but our sessions times are designed so you’ll have plenty of time for multiple games and maximum fun! Our brilliant game hosts will be on hand for any scoring disputes! (And to top you up your food and drinks, of course!)
Rest assured our friendly Shuffle hosts will be on hand when you arrive to teach you all the tips and tricks you need to master the game. A 5-minute lesson is all it takes to get you shuffling like a pro!
Of course – shuffleboard is a one-handed game! We want to ensure everyone gets a chance to enjoy our delicious pizzas, platters and cocktails, so you’ll find casual tables around your shuffle area to indulge whilst you get competitive. Alternatively, if you’d prefer to eat in our bar area before or after your game you can book a table here.
Not at all! Though we probably wouldn’t recommend playing in high heels. Casual, comfortable shoes are ideal, but we’ll leave the final choice to you!
KARAOKE
Our private karaoke room can comfortably seat up to 10 guests.
Yes you can! Or if you decide you’d like more time on the day and there’s availability, simply ask your Shuffle host and they’ll happily make that happen. We do also have some karaoke packages you can choose that have extra time in the karaoke room.
Yes, you can eat, drink and sing as much as you like in our karaoke room!
No need to pre-order food and drink as we have an online ordering QR code for you to use whilst in the karaoke room. For those who choose to pre-order drinks, they will be set up in your room on arrival.
Absolutely! You can book a drinks and dining table to carry on the good times after your session has ended. You can also book a table in the bar beforehand if you’re in need of some liquid courage!
We use the Singa system which is huge and the best out there in our opinion. You won’t be disappointed.
Yes, we have a great, all-in Karaoke Party Package that suits any celebration. Available all day, every day! You can find more information on our Karaoke page.
Yes! We run a karaoke bottomless brunch between 12-5pm every Saturday which includes the use of the private karaoke room, bottomless pizza and drinks for 4-10 people. You can find more information on our Bottomless Brunch page.
Yes! We have the option to hire the room as an add on per hour. You can book online or pop our events team an email and they’ll happily bolt this on to your booking.
You sure can! We have two different types of shuffleboard to choose from, deck or table shuffle. It’s always best to book ahead to guarantee your slot- if not, simply ask your Shuffle host on the day and they can reserve a slot for you if there’s one available.
EVENTS
We certainly do! Our venue has a capacity of 400 set over three floors, so you can privately hire one floor, two floors, or all three depending on your group size and budget. Remember, we also have two types of Shuffleboard games to play (Deck and Table Shuffle), so plenty of options to keep you entertained!
Semi-private hire is also available for smaller groups. Drop us a line via our enquiry form and we’ll get right back to you!
All minimum spends must be paid in full prior to the event along with any additional pre-ordered items. This ensures payment is hassle free so you can focus on having fun!
Standard event bookings have a 28-day cancellation policy – your booking is fully refundable or transferrable to another booking date within this timeframe (subject to availability of course).
Christmas bookings require a longer cancellation notice so please see relevant T&Cs. And if your booking is for a full venue hire, relevant T&Cs will be shared with you in the booking contract.
Bookings are based on an agreed, pre-paid minimum spend. Should your final spend not reach the pre-paid amount, the difference is non-refundable. With a pre-paid bar tab, we require that a card is placed behind the bar when you arrive, to secure any excess spend by your group on the day. It is the responsibility of your event organiser to monitor the status of their tab not Shuffle Club Management or Bar Team. Should your final spend exceed the pre-paid minimum spend, the outstanding amount must be paid before you leave the venue on the date of your booking.
All drinks must be purchased and consumed in the venue, according to our licensing terms, on the day of your booking. As such, we cannot give the value of any minimum spend shortfall in products sold to take off the premises.
You sure can. And we have the best game hosts to walk you through it on the day for the most seamless, fun event! Just contact our bookings team for more details.
We don’t allow the resale of tickets. If you’re caught doing so, we will cancel your booking without refund.
VENUE
We offer both! We have 9 Shuffleboard tables over two floors and a further 3 Deck Shuffleboard lanes in a private room on the first floor, with a soon-to-be adjoining roof terrace bar! Plenty of options to keep you entertained.
Whilst the playing areas are all indoors, we’re excited to announce that we have a new roof terrace bar opening in late Spring! We’re so happy to be bringing the terrace back to Shuffle Club. It’s going to be the perfect al fresco hangout.
The historic nature of the building means we sadly have not been able to make this venue wheelchair accessible. We will always do our best to make sure any new venues in the pipeline are, as we want to ensure everyone can enjoy the fun of the game.
We love dogs but sadly our venue isn’t the best place for your pooch.
We are just across the road from Shoreditch High Street station, a 10-minute walk from Liverpool Street station and 15 minutes from Old Street station.
We are a proudly independent venue based in our forever home, Shoreditch, London. If you’d like to be the first to hear about any future venues, then sign up to our newsletter. (We promise not to bombard you).
FOOD & DRINK
We do! We pride ourselves on offering something for pretty much everyone. Why not check out our menu here.
We cater for most allergies but please always inform the team of any allergies when you order. If you have any specific questions or concerns ahead of booking, please give us a call on 0203 657 9062 to discuss.
No need to pre-order, just let us know your group’s dietary requirements on the day and your Shuffle host will bring out a selection of suitable pizzas with your chosen drinks.
Yes, you’re welcome to bring a cake however due to potential cross contamination (allergies) we may not be able to store it for you.
ROOFTOP TERRACE
No! Everyone is welcome on the terrace, with or without Shuffle.
Our rooftop terrace is available every day for walk ins only, so no need to reserve a spot. If you do have a Shuffle booking and you’d like to tag a table on, please let your host know on arrival and they’ll sort that for you no problem.
Yes, but our licence requires it to close a little earlier, at 10pm, with last orders at 9:30pm. With 3 bars and plenty of seating inside the venue, we’ll happily find you a spot indoors after that.
Not at the tables directly underneath the canopy but there’s an area without cover where smoking or vaping is fine.
